Privacy policy

Privacy Policy

At LLAMA MAMA, your privacy is of paramount importance. Further, we aim to show you personalized content and ads we think you’ll be interested in based on information we collect from you and third parties, so that you enjoy the whole experience. We are committed to protect your personal information and be transparent about how we process your data. 

This Privacy Policy is applicable to all activities in which you engage, and data gathered, on the LLAMA MAMA website and mobile application (collectively “LLAMA MAMA”) but does not apply to any other website or offline point of contact between LLAMA MAMA and any other company. Each time you visit LLAMA MAMA or provide us with information, you are accepting our Privacy Policy.

We advise you to review our Privacy Policy before providing any data to us. 

We appreciate your trust in us when you disclose your personal information.

Information We Collect From You

In order to provide you with high quality services and to customize content, we might ask you to provide the following information, which you might choose to give us at your discretion:

• First Name;
• Last Name;
• Date of Birth; 
• Gender;
• Contact information (email address and telephone numbers); 
• Demographic Information 

Information Other Websites Collect From You

In our website or mobile application, there might be links to other websites operated by third parties. Some of these other websites may contain our brand names, trademarks and intellectual property. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, kindly be aware that we do not have control over such websites or their business practices, and that this Privacy Policy does not apply to these other websites. 

Third-party websites may collect different kinds of personal information, and may process such information in different ways. We advise you to review their privacy policies. We are not responsible for their practices and actions.

Further, if you link your Facebook or Google account or accounts from other third party services to LLAMA MAMA, we also get information from those accounts (such as your friends or contacts). The information we get from those services depends on your settings and their privacy policies, so make sure you check what those are.

How is the Information Used?

We use the information we collect to provide the LLAMA MAMA Service to you. All personal data is processed and stored securely in our database, for no longer than is necessary in light of the reason(s) for which it was first collected. We keep your information only so long as we need it to provide the LLAMA MAMA service to you and fulfill the purposes described in this Privacy Policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems.

You have the right to request the deletion of your personal data from our database any time upon sending an email to_______. Please allow us a reasonable time of seven (7) business days to process your requests. We will comply with our obligations and safeguard your rights under applicable legislation at all times.

With your permission, we use your email address and your other personal information to help us improve and deliver our services to you. The information disclosed to us is essential for our communication with you in connection with our activities (including, but not limited to, confirmation emails, newsletters, important updates affecting your relationship with LLAMA MAMA). Kindly note that some of the communications may also include commercial messages, for instance banner ads, special offers, information about special events, promotions for LLAMA MAMA or third parties’ goods and services. 

We further use your personal information to customize content to your interests and preferences, and to contact you in connection with your transactions and other activities on LLAMA MAMA. 

By submitting your personal or public information on LLAMA MAMA, you are opting in to receive emails from us. You have the right to withdraw your consent at any time. In order to stop receiving our emails after opting in, you have the option to contact LLAMA MAMA at (___________) with UNSUBSCRIBE in the subject field or choose to UNSUBSCRIBE in the bottom of the email. 

We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation.

When you purchase, or register or make reservations for, products or services offered or sponsored by third parties, or elect to receive communications (such as emails or magazine subscriptions) or to participate in contests or other programs (such as discount or rewards programs), offered or sponsored by third parties on LLAMA MAMA, you consent to our disclosing your personal information to those third parties. Those third parties may process your personal information pursuant to their own privacy policies. Additionally, you agree that we may use all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

Third parties with whom we are allowed to share your personal data is authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.

How We Use Financial Information

Your financial information help us to conduct a background check and verify your qualifications, to bill you for services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. 

When you purchase, or register or make reservations for, products or services of third parties offered on LLAMA MAMA, or when you participate in programs offered by LLAMA MAMA but administered by third parties, which require that you disclose your financial information in order to use them; kindly note that these third parties may use your financial information in accordance with their own privacy policies, which we cannot control, and you consent that we have no responsibility or liability for any of their actions or omissions. 

Special Cases in which we Share Personal and Financial Information

Transfer of the Business/Bankruptcy

Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy.

Any private information that you have submitted and is relevant to any part of our business, that is being transferred, will be transferred along with that part. The new owner or new controlling party, under the terms of this Privacy Policy, will be authorized to use that data strictly and solely for the same purposes for which we initially collected them.

Please note that you will be contacted in advance in the event that we need to transfer your data in this manner. When contacted you will not, however, have the option to delete or withhold your data from the new owner or controller.

Law enforcement

We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of LLAMA MAMA or its users. 

We may also share information if disclosure would mitigate our liability in an actual or threatened lawsuit; if this would be necessary to protect our legal rights and legal rights of our clients and users, business partners or other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

Explicit consent

We may ask for your consent to share your information with third parties. In any such case, we will be transparent about the reason for which we want to share the information.

Affiliated Parties

We also may disclose your personal or financial information to any affiliated legal entities and businesses with whom we are under common corporate control. All of our affiliated legal entities and businesses that receive your personal information, or financial information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

How We Use Public Information and Other Demographic Information

We may use public information to enable third parties to determine whether they offer suitable services for you. We may use demographic information to tailor our services and communications to your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers your identity). Our sharing of demographic information with advertisers is anonymous in accordance with this Privacy Policy.

Children’s Privacy

LLAMA MAMA does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the LLAMA MAMA Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Residents of California

If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. Please contact as at _________, and allow seven (7) business days for a response. 

Our Security Precautions

We have taken and will continue to take all available security measures to secure data submitted to us against loss, misuse and alteration. We use secure server software (SSL), one of the best software currently available for secure commerce transactions subject to the industry standards. All of your personal and financial information is encrypted, and is stored on our servers in encrypted form.

Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

Changing our Privacy Policy for Previously Gathered Information

We maintain the right to change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on LLAMA MAMA or we might inform you via email. You will be deemed to have accepted the terms of the Privacy Policy on your first use of LLAMA MAMA following these changes. We recommend that you check this page regularly to keep up-to-date.

You have the right to ask for a copy of any of your personal data held by us. We will provide all information in response to your request free of charge. Please contact us for more details at ___________.

Breach of Privacy Policy

Please note that any LLAMA MAMA user who violates or  disagrees with our Privacy Policy; harasses, assaults and treats inappropriately any representative, employee or advisor of LLAMA MAMA; commits fraud or any other criminal activity, will be immediately erased from our database, will not have the right to use LLAMA MAMA again, and will not be entitled to any refund. We reserve our right to enforce our legal rights pursuant to the applicable New York State and Federal Laws.

If you have any questions or concerns about this privacy policy, the practices of LLAMA MAMA, or your dealings with us, you may contact as at: _________. 

Your Acceptance of These Terms

By using this site, you agree to LLAMA MAMA’s Privacy Policy. LLAMA MAMA may also change the policy from time to time, so please be sure to visit this site often to see if anything has changed. If LLAMA MAMA post changes and you continue to use the site, you will be deemed to have agreed to the changes.